Digital marketing today is a very important part for a company to have a lot of success in the market. If no effort is made to get them known on a personal level then the marketing of a company is quite superficial. The credibility of the brand will be damaged if it fails to exchange messages with its customers.
Usually when you are creating a marketing strategy you focus so much on the creative elements that you completely forget about the customers. Getting under their skin and connecting with them should be the main focus. This is because according to a survey by the Digital Marketing Institute, more than 90 percent of customers say that customer service that a brand has makes them trust him more than others. The same goes for the percentage of homeowners who say consumers have the biggest impact on their businesses.
They have also provided 7 basic ideas on how to create a strong and dedicated audience to the brand.
for more about these 7 tips in the link…….https://digitalmarketinginstitute.com/blog/7-tips-on-getting-to-know-your-customers-better